Coronavirus resource center

What you need to know about coronavirus

For the latest information on the novel coronavirus (COVID-19), please visit:




If your Medicaid benefits or enrollment with Magellan Complete Care of Florida is ending, you may have gotten a letter from the Agency for Health Care Administration (ACHA). They have extended Medicaid coverage to make sure that people with Medicaid keep their benefits during the COVID-19 state of emergency. An online copy of the letter is available for you to view if you need it.


Providers: We invite you and your frontline staff to join us for a Virtual Lunch and Learn special presentation on September 16, 2020 from 12 p.m.-1:15 p.m. Click here for more details


Providers and Provisional Providers, please view our:

Laboratory services update

Important funding announcement for all Medicaid providers

Prior authorization reinstatement

COVID-19 Telehealth FCC funding notice

Magellan Rx Home mail order pharmacy page

COVID-19 Telehealth Provider Q&A

Update to coverage of services and other provisions during the state of emergency

Update on Medicaid coverage of services during the state of emergency

Medicaid Telemedicine Guidance for Medical and Behavioral Health Providers


COVID-19 and Suicide Prevention resources

Members: View resources from the Florida Department of Children and families


Providers: Learn more about a free 2020 membership from Headspace, a mindfulness and meditation app. Headspace is offering free access to Headspace Plus for all U.S. healthcare professionals working in public health settings to help reduce stress, improve sleep and move more.

Headspace offers:

  • A wide variety of self-care categories
  • Brief guided meditations
  • Short and long sets of relaxing music
  • And more!

How to sign up for Headspace