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Am I Eligible?


To join Magellan Complete Care of Florida, you must have Medicaid benefits and serious mental illness (SMI). Magellan Complete Care’s Specialty Plan is available to people who live in the following regions/counties:

  • Region 4:  Baker, Clay, Duval, Flagler, Nassau, St. Johns and Volusia
  • Region 5:  Pasco and Pinellas
  • Region 7:  Brevard, Orange, Osceola, and Seminole


The Florida Department of Children and Families (DCF) manages eligibility for this program. Please call 1-866-76-ACCESS (1-866-762-2237) or visit http://www.myflorida.com/accessflorida/ to see if you’re eligible.

More Information about Medicaid

Medicaid is the medical assistance program that provides access to health care for low-income families and individuals. Medicaid also assists aged and disabled people with the costs of nursing facility care and other medical expenses. Eligibility for Medicaid is usually based on the family’s or individual’s income and assets.

In Florida, the Agency for Health Care Administration (AHCA) is responsible for Medicaid. AHCA is the equivalent of the corporate head office. The Department of Children and Families acts as their agent by enrolling people in Medicaid. AHCA contracts with other state agencies and private organizations to provide the broad range of services that Medicaid offers its participants.

Helpful links:
Florida Department of Children & Families (DCF)
FL Managed Care