What Happens After I Enroll?

We’re excited to have you as our member!

There are a few things you need to do to make sure we are able to help you get the care you need. Once you are enrolled in the Magellan Complete Care of Florida health plan, it is important to:

  1. Fill out your Health Risk Assessment (HRA) form.
    This will help us know how you are feeling, so we can know what services and resources you need.
  2.  Review your new member welcome kit.
    This has your Member ID card, your Primary Care Provider (PCP) info, privacy notice, program materials like disease management and healthy behaviors and other important information that you need to know as a new member.
  3. Set up an appointment with your PCP by calling their office. Or call Member Services at 1-800-327-8613 (TTY 711) and we’ll help you make the appointment. If you need help getting to the doctor we can help with that too! Your first visit with your PCP should be within 30 days after you’ve enrolled.
  4. Review your Member Handbook.
    This has all of the information that you need to know about your benefits. You can view a copy online or request a hard copy to be sent to you in the mail if you need it.