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Our crisis hotline is open. Get details about your services and how to stay safe.
Members have no co-pays for covered services. You do not have to pay money for any covered service, if you visit a network provider.
Your benefits include all the Medicaid-covered services, as specified in the contract with the State of Florida Agency for Health Care Administration. You are limited to how often you use some of these services and there are differences for adults and children. You can find a benefits overview in your member handbook.
Your primary care doctor (PCP) is your personal doctor who will manage all of your health care. You have the right to choose any PCP that is part of Magellan Complete Care. We have many PCPs to choose from. Please refer to your Provider Directory. If you do not choose a PCP, Magellan Complete Care will choose one for you. We can help you choose your PCP. We can also help you schedule an appointment with your PCP. Please visit your PCP within the first 30 days of enrollment to get a health assessment.