Magellan Complete Care Providers

Attention providers:

Starting May 1, 2019 we will have a new address for clinical appeals. Please refer to this chart for the address you should use:


What are you sending


Clinical Appeals

Appeals – MCC Florida

P.O. Box 2064

Maryland Heights, MO  63043

Claims Disputes

Magellan Complete Care

Claim Disputes Department

P.O. Box 1005

Maryland Heights, MO  63043

Retrospective Chart Review

Magellan Complete Care

P.O. Box 691029

Orlando, FL 32869

New or Corrected Claim Form

Magellan Complete Care

P.O. Box 2097

Maryland Heights, MO 63043


Our providers are the key to our success in meeting the needs of our members. Our model of care meets the medical and behavioral health care needs of our members. We support providers with services that help coordinate care, implement self-care practices, and improve compliance to treatment plans for members.

Together, we can leverage our strength, experience and expertise to improve outcomes for Medicaid recipients in our community.