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Provider materials and tools

Cultural competence

Resources to help with the understanding of the principles of cultural competency, assess awareness and knowledge, and to assist you with the establishment of a plan for your organization.

Cultural competence is essential to the provision of effective services and treatment for diverse populations. Cultural competence includes incorporating language, knowledge, skills and attitudes within systems of care that are informed by the specific reality of a member's cultural circumstances.

Truly competent service acknowledges and incorporates cultural variables into the assessment and treatment process.

Cultural Competence Resource Kit

Culture Competence Information Sheets

Cultural Competence Introduction Presentation


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