Provider materials and tools

Magellan Complete Care Change of Address

 

Magellan Complete Care truly cares about our partners as well as the health, safety and privacy of our members. We have sent a letter to notify our network providers that starting May 1, 2019, we will have a new address for clinical appeals.

 

Please refer to this chart for the address you should use:

 

What are you sending

Address

 Clinical Appeals

 Appeals – MCC Florida

 P.O. Box 2064

 Maryland Heights, MO 63043

 Claims Disputes

 Magellan Complete Care

 Claim Disputes Department

 P.O. Box 1005

 Maryland Heights, MO 63043

 Retrospective Chart Review

 Magellan Complete Care

 P.O. Box 691029

 Orlando, FL 32869

 New or Corrected Claim Form

 Magellan Complete Care

 P.O. Box 2097

 Maryland Heights, MO 63043

 

Please make sure that everything you send to us going forward is sent to these addresses.

 

If you have any questions or concerns, please contact us at 1-800-327-8613. We are here for you Monday through Friday, 8 a.m. to 7 p.m. Eastern time.